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Cokesbury

Fierce Conversations

Achieving Success at Work and in Life, One Conversation at a Time
  • By Susan Carol Scott
  • Foreword by Kenneth H. Blanchard
$13.79
($17.00)
Product Description
Fully revised and updated--the national bestselling communication skills guide that will help you achieve personal and professional success one conversation at a time.

The master teacher of positive change through powerful communication, Susan Scott wants you to succeed. To do that, she explains, you must transform everyday conversations at work and at home with effective ways to get your message across--and get what you want. In this guide, which includes a workbook and The Seven Principles of Fierce Conversations, Scott teaches you how to:

- Overcome barriers to meaningful communication
- Expand and enrich relationships with colleagues, friends, and family
- Increase clarity and improve understanding
- Handle strong emotions--on both sides of the table
- Connect with colleagues, customers and family at a deep level

Includes a Foreword by Ken Blanchard, the bestselling co-author of The One Minute Manager

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    Product Specs
    • SKU: 9780425193372
    • Manufacturer: BERKLEY BOOKS
    • Language of Text: English
    • ISBN 13: 9780425193372
    • ISBN 10: 0425193373
    • Publication Date: 01/01/2004
    • Format: Paperback
    • Author: Susan Carol Scott
    • Page Count: 320
    • Author: Kenneth H. Blanchard
    • Width: 6.08 inches
    • Height: 0.82 inches
    • Length: 9.12 inches
    • Weight: 0.72 pounds
    Shipping & Returns
    This item is available for return. Cokesbury uses a variety of methods for ground shipping. At your request, we can also expedite order shipments for an additional charge. Cokesbury partners with UPS for these expedited deliveries.