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Handling Difficult People

What to Do When People Try to Push Your Buttons
$12.99
Let's face it, hard as we try, none of us can avoid contact with difficult people.? Some people just seem to savor unnecessary and unhealthy conflict; they don't seem to be happy unless they are driving those around them crazy.? Best-selling author and noted relationship expert, Dr. John Townsend, helps us better understand what makes "button pushers" act the way they do-and why they want to elicit a negative emotional and even behavioral response from us.? He challenges readers to take personal responsibility and stop responding to difficult people in ways that just don't work ? He then offers a whole new repertoire of responses, including specific guidance on body language and verbal scripts, which will allow us to confront and negotiate with "crazy-makers" on a brand new level.

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  • Additional Details
  • Additional Details
    Product Specs
    • SKU: 9781591454779
    • Manufacturer: Thomas Nelson Pub
    • Language of Text: English
    • ISBN 13: 9781591454779
    • ISBN 10: 1591454778
    • Publication Date: 09/01/2006
    • Format: Hardcover
    • Author: John Townsend
    • Page Count: 123
    • Width: 5.00 inches
    • Height: 0.60 inches
    • Length: 7.34 inches
    • Weight: 0.44 pounds
    Shipping & Returns
    This item is available for return. Cokesbury uses a variety of methods for ground shipping. At your request, we can also expedite order shipments for an additional charge. Cokesbury partners with UPS for these expedited deliveries.