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Cokesbury
Handling Difficult People
What to Do When People Try to Push Your Buttons
$7.99
($10.99)

Let's face it, hard as we try, none of us can avoid contact with difficult people. Some people just seem to savor unnecessary and unhealthy conflict; they don't seem to be happy unless they are driving those around them crazy. Best-selling author and noted relationship expert, Dr. John Townsend, helps us better understand what makes "button pushers" act the way they do-and why they want to elicit a negative emotional and even behavioral response from us. He challenges readers to take personal responsibility and stop responding to difficult people in ways that just don't work He then offers a whole new repertoire of responses, including specific guidance on body language and verbal scripts, which will allow us to confront and negotiate with "crazy-makers" on a brand new level.

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  • Additional Details
    • SKU: 9781404175679
    • Manufacturer: Thomas Nelson Pub
    • Language of Text: English
    • ISBN 13: 9781404175679
    • Publication Date: 04/01/2009
    • Format: Paperback
    • Author: John Townsend
    • Page Count: 123
    • Width: 5.00 inches
    • Height: 0.40 inches
    • Length: 7.80 inches
    • Weight: 0.30 pounds
  • Shipping and Returns
    This item is available for return.

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