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Fish! Tales [Microsoft Ebook]

  • By John Christensen, PhD Stephen C. Lunden, Harry Paul
FISH! told the story of a fictional company that transformed itself by applying lessons learned from Seattle's famous Pike Place Fish Market. Now, with FISH! TALES, readers can learn how real-life businesses and individuals energized their workplaces--and their lives--by implementing the lessons from FISH!. Best of all, the book stands on its own for newcomers to the FISH! philosophy. FISH! TALES focuses on diverse companies such as a bustling Sprint regional customer service center, a quiet neurosurgical unit at a major hospital, and a brilliant car dealership. It features dozens of short takes--quick and easy ways to apply the FISH! philosophy right now. And it includes a detailed program with specific steps and action plans.

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  • Additional Details
  • Additional Details
    Product Specs
    • SKU: 9781401396862
    • Manufacturer: Hyperion
    • ISBN 13: 9781401396862
    • ISBN 10: 1401396860
    • Publication Date: 04/01/2002
    • Format: Electronic Download
    • Author: John Christensen
    • Author: PhD Stephen C. Lunden
    • Author: Harry Paul
    Shipping & Returns
    This item is available for return. Cokesbury uses a variety of methods for ground shipping. At your request, we can also expedite order shipments for an additional charge. Cokesbury partners with UPS for these expedited deliveries.