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The Come Back Culture
We apologize, but this product is unavailable. It may be temporarily discontinued. Please check back later for updates or explore our other available products. We appreciate your understanding.
The Come Back Culture
10 Business Practices That Create Lifelong Customers
By
Jason Young
,
Jonathan Malm
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$24.99
Product Description
Everything equal, customers choose whether they will return based on the feeling they get when interacting with your brand. Research reveals that a high number of customers will go through the trouble of switching brands due to a bad customer experience. Great businesses know how to make a customer feel seen, understood, and valued. Those satisfied customers trust you more and come back--and they tell their friends.
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The following items and their quantities are included in the kit product:
The Come Back Culture
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SKU:
9781540901972
ISBN 13:
9781540901972
Publication Date:
05/17/2022
Format:
Hardcover
Author:
Jonathan Malm
Author:
Jason Young
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Shipping & Returns
This item is available for return.
At Cokesbury, we offer various expedited shipping methods for an additional charge during checkout. However, products with long lead times and those shipped from a Cokesbury Connect Partner are not eligible for expedited shipping. If you select expedited shipping at checkout and your order includes items that cannot be expedited, you will receive a notice explaining that not all items are eligible.
