The Come Back Culture

10 Business Practices That Create Lifelong Customers

By Jason Young, Jonathan Malm

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$18.99

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Product Description

Everything equal, customers choose whether they will return based on the feeling they get when interacting with your brand. Research reveals that a high number of customers will go through the trouble of switching brands due to a bad customer experience. Great businesses know how to make a customer feel seen, understood, and valued. Those satisfied customers trust you more and come back--and they tell their friends.

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The following items and their quantities are included in the kit product: The Come Back Culture

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Additional Details
Product Specs
- SKU: 9781540901972
- ISBN 13: 9781540901972
- Publication Date: 05/17/2022
- Format: Hardcover
- Author: Jonathan Malm
- Author: Jason Young
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