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Cokesbury

Strategic Customer Service

Managing the Customer Experience to Increase Positive Word of Mouth, Build Loyalty, and Maximize Profits
  • By John Goodman
$19.99
($27.99)
Want it in two business days? Order by 10/15/2019 2:00:00 PM and choose Overnight shipping at checkout. Ships from a Cokesbury Connect Partner.
free shipping iconEligible For Free Shipping
  • Additional Details
    • SKU: 9780814439050
    • Manufacturer: Harpercollins Leadership
    • ISBN 13: 9780814439050
    • Publication Date: 02/01/2019
    • Format: Hardcover
    • Author: John Goodman
  • Shipping and Returns
    This item is available for return.

    Cokesbury uses a variety of methods for ground shipping. At your request, we can also expedite order shipments for an additional charge. Cokesbury partners with UPS for these expedited deliveries.