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Cokesbury

Delivering Happiness

A Path to Profits, Passion, and Purpose
  • By Tony Hsieh
$19.49
($27.00)
#1 NEW YORK TIMES AND WALL STREET JOURNAL BESTSELLER
  • Pay brand-new employees $2,000 to quit
  • Make customer service the responsibility of the entire company-not just a department
  • Focus on company culture as the #1 priority
  • Apply research from the science of happiness to running a business
  • Help employees grow-both personally and professionally
  • Seek to change the world
  • Oh, and make money too . . .

Sound crazy? It's all standard operating procedure at Zappos, the online retailer that's doing over $1 billion in gross merchandise sales annually. After debuting as the highest-ranking newcomer in Fortune magazine's annual "Best Companies to Work For" list in 2009, Zappos was acquired by Amazon in a deal valued at over $1.2 billion on the day of closing.
In DELIVERING HAPPINESS, Zappos CEO Tony Hsieh shares the different lessons he has learned in business and life, from starting a worm farm to running a pizza business, through LinkExchange, Zappos, and more. Fast-paced and down-to-earth, DELIVERING HAPPINESS shows how a very different kind of corporate culture is a powerful model for achieving success-and how by concentrating on the happiness of those around you, you can dramatically increase your own.
To learn more about the book, go to www.deliveringhappinessbook.com.

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  • Additional Details
  • Additional Details
    Product Specs
    • SKU: 9780446563048
    • Manufacturer: Grand Central Publ
    • Language of Text: English
    • ISBN 13: 9780446563048
    • Publication Date: 06/01/2010
    • Format: Hardcover
    • Author: Tony Hsieh
    • Page Count: 253
    • Width: 6.32 inches
    • Height: 1.02 inches
    • Length: 9.24 inches
    Shipping & Returns
    This item is available for return. Cokesbury uses a variety of methods for ground shipping. At your request, we can also expedite order shipments for an additional charge. Cokesbury partners with UPS for these expedited deliveries.