Whether you're dealing with a problem employee or
praising the good work of a colleague, you need to communicate in a way
that promotes positive change in others. "Giving Effective Feedback"
quickly walks you through the basics of delivering feedback that gets
- Choosing the right time to talk
- Engaging in productive dialogue
- Helping both star and struggling performers
- Developing a plan for effective follow-up
About HBR's 20-Minute Manager Series:
have much time? Get up to speed fast on the most essential business
skills with HBR's 20-Minute Manager series. Whether you need a crash
course or a brief refresher, each book in the series is a concise,
practical primer that will help you brush up on a key management topic.
you can quickly read and apply, for ambitious professionals and
aspiring executives from the most trusted source in business. Also
available as an ebook.