Welcome to Help.To the left is a complete list of topics designed to help make your shopping experience easier.

Technical Support

Trained support staff is available by phone, email, or live chat Monday through Saturday to answer all of your questions concerning on-line purchases, logging in, or use of electronic resources purchased through


By phone: 800-409-5346



Live Chat: Hover your mouse over the bar in the top right corner of that says "Need Help? Have Questions?," then click on the picture that pops up underneath. If no picture appears, it means that all agents are currently busy. 


Mon-Fri: 6:00 a.m. to 9:00 p.m., Central Time

Saturday: 8:00 a.m. to 4:00 p.m., Central Time


We strive to give you the best service possible, which happens best with your honest feedback.

Every voice matters – especially yours! Please provide us feedback by emailing -

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