Checking Out

Checking Out on Cokesbury.com:

Before beginning the check out process, we encourage you to review/update your quantities, check your Cokesbury FREE Shipping eligibility, and apply any applicable promo codes to your order. 

Returning Customers

When you add something to your cart, you are prompted to Continue Shopping, View Cart, or Check Out. Once you click Check Out, if you're not already logged in, you will be prompted to enter your login credentials and click Sign In To Check Out, you will then be taken to the Shipping Information screen. 

  • Shipping Information - Your default shipping address will be listed. You can also click Choose Different Shipping Address to select from previous shipping addresses, or click Add A New Address, and/or Edit Address. Next, select your Shipping Method from the drop-down menu. You can select from the following:
  • Standard Ground
  • Overnight (Standard, plus an additional $28.50)
  • 2 Day (Standard, plus an additional $14.50)
  • 3 Day (Standard, plus an additional $9.00)

The Estimated Tax and Estimated Shipping charges will automatically update in the Order Summary, based on any new zip code you enter or any change in the Shipping Method.

  • Payment Information - Enter your name in the Ordered By field, then select your payment method. You have the option of paying with a gift card, Cokesbury charge account, or a credit card (Visa, MasterCard, Discover, or American Express). For your convenience, you can also select the box to save your payment information, with up to 5 payment options.
  • Review and Place Order - Review your information and note the delivery estimation for your shipment(s). If all of your information is correct, click Place Order
  • Order Confirmation - Your order number will be provided and an email confirmation will be sent to the email address associated with your online profile.

Guests and New Customers

When you add something to your cart, you are prompted to Continue Shopping, View Cart, or Check Out. Once you click Check Out, you are given the choice to Sign In To Check Out, or to Continue As A Guest.

Note: If you choose to continue as a guestwe will be unable to store your order history, shipping information, or details for future reference. In addition, you will be unable to purchase digital products such as: downloads, eBooks, or online subscriptions.

To Continue As A Guest, you can follow the same applicable steps listed under Returning Customers above. You will still have the option to save your information for next time on the Order Confirmation screen. Simply create a password and your email will be your login. Be sure to confirm your registration by clicking the link in the auto-generated email. If you do not see this email in your inbox within 24 hours, look for it in your junk folder. If you find it there, please mark as not junk. 

For New Customers, if you would like to complete our one-page registration, you can click SIGN IN/REGISTER at the top of Cokesbury.com. This option is available before beginning the check out process. 


Multiple Confirmations

You will receive multiple auto-generated emails from Cokesbury as your order cycles through the shipping process below. Check the "Status" column on each email to confirm each step below:

  1. Order Status: "Created": After completion of the order, you will receive an email confirmation letting you know that your order was successfully created. You will also receive an email that will again detail your order.
  2. Order Status: "In Progress": You will receive an order notification when the status of your order changes and/or begins to process. 
  3. Order Status: "Shipped": Once your order has been shipped, you will receive an email notice from Cokesbury, which will contain a tracking number for that shipment.

You may receive additional emails if your order is shipping from multiple vendors, items are back-ordered, a returned item has been received at our warehouse, etc.

NoteClicking on the product link within your email will only redirect you back to the product page in the event you need to order the item again. If you're looking for a digital resource, please login to the online profile that was used to purchase the item(s) and click on MY DIGITAL CONTENT under MY COKESBURY.COM.