Crucial Confrontations

Tools for Resolving Broken Promises, Violated Expectations, and Bad Behavior

Publisher: MCGRAW HILL BOOK CO
Publication Date: 08/2004
Binding: Paperback
ISBN-10: 0071446524
ISBN-13: 9780071446525
Retail Price: $16.95
Cokesbury Price:
$11.87
(Save 30%)
Author: Al Switzler
Joseph Grenny
Kerry Patterson
Ron McMillan



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