E-Statement Signup

There are two statement delivery options available for customers with a Cokesbury charge account:

  • View monthly statements and invoices online at Cokesbury.com. We will send a monthly notice informing you when a new statement has been posted on Cokesbury.com.
  • Have paper statements and invoices mailed to a physical mailing address.

To update your statement delivery preferences, first click on the link in the menu at the bottom of Cokesbury.com that says “E-Statements Signup.”

  1. Enter your Cokesbury charge account number and click on “Lookup”
  2. Review the contact information that we have on record for the account, and make changes if necessary. The email address shown will be the one we use for any email communications regarding statements. If you choose to receive paperless statements, we will send a monthly notice to this email address informing you that a new monthly statement is available on Cokesbury.com. Notice that this screen also shows you how your account currently receives statements, either paper or electronic.
  3. If the information is correct, click on the button underneath that says either “Update Statement Preferences” or “I Want to Go Paperless.” Your current statement status will determine which button appears.
  4. After clicking on the button, an email will immediately be sent to the email address entered on the screen. The process is not completed until you follow the link in the email that is sent out, so you must have access to the email address entered to be able to change your statement preferences.
  5. Check your email for a message from cokes_serv@cokesbury.com with the subject “Online Statement Opt In.” If you do not receive an email immediately, there was an issue with the signup procedure and nothing has changed regarding your statement preference. The most common reasons for not receiving the email notification are:
    • Your spam blocker classified the email as spam. Check your spam or junk email folder and see if the email is there.
    • You need to add the email address cokes_serv@cokesbury.com to your accepted email list.
    • The email address you entered was invalid. Go back to the E-Statements Signup link on Cokesbury.com and check the email address that was entered to confirm that it is correct
  6. Follow the link provided in the email (or copy and paste the link into your browser address bar). You will be taken to a new screen titled “Paperless E-Statements Opt-in/Opt-out Summary.”
    • Select the statement delivery method you prefer
    • Click on the Submit button
    • You will see a screen confirming your selection.  

To view your E-statements, you will need a username and password to log in to Cokesbury.com. If you already have a username and password, you can use it to log in, or you can easily set one up if you don’t already have one. To view your E-statements, click the link in the menu at the bottom of the page that says “E-Statements,” then log in and enter your account number.

 



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