To set up or change an automatic shipment, first scroll to the menu at the bottom of Cokesbury.com. Click on “Automatic Shipments” underneath Account Services. You will need to enter your Cokesbury account number, and then click on “Login”. The next screen will list the billing information for the Cokesbury account number you entered.
If you already have a standing order
The first screen will also list any shipping addresses attached to your account that currently have an automatic shipment tied to them. Each shipping address represents a unique automatic shipment order. You can click on “Edit” to the right of the address to edit the shipping address, or click on the shipping address to change your automatic shipment items or quantities. On the next screen, click on the product category (Curriculum or Church Supplies) to review the products on your standing order within that category, as well as all other available products in that category. If you want to see only the items that you currently have on standing order, click on the red button that says “View Existing Order.”
Some automatic shipments with unique shipping requirements cannot be handled through the website. If your automatic shipment is in this group, you will receive a message saying that you must call our Customer Service Department at 1-800-672-1789 to make any changes.
If you're setting up a new standing order
On the next screen, click on the link that says “Click here to add a new shipping address”. Enter all of the shipping address information, then click “Submit Information”. On the next screen, click on either Curriculum or Church Supplies to review all products available in that category, and to begin setting up your automatic shipment.
Skip a quarter
In the chart at the top of the page, you can select any quarter that you would like to skip. Just put a check mark in the box next to the quarter you would like to skip. This chart also lists the cutoff dates and shipping date ranges for each quarter and shipping option.
Option 1 vs. Option 2
Option 1 is the early shipping option. The deadline to make changes is about twelve weeks before the quarter starts, and the products will ship out about 8-10 weeks before the quarter starts.
Option 2 is the later shipping option. The deadline to make changes is about eight weeks before the quarter starts, and the products will ship out about 6-8 weeks before the quarter starts.
The chart lists the exact cutoff date for each quarter and shipping option.
Curriculum is divided up by publisher. Each publisher is on a separate tab, or you can click on the tab that says “All Product” to see everything together. Just put the quantity that you want to receive of each product in the box next to the item.
Each tab will include a note in red at the top of the list of products stating which shipping options are available for those products.
Once you have made all necessary changes, click on “Continue Order” at the bottom of the page. The next screen will show a summary of your automatic shipment, with any changes that you’ve made in red. Click on Continue Order, and the last screen will ask for your contact information. Fill out that form, and include any comments for Customer Service, and click on Submit Information to complete the changes. Changes made will be reflected online within 24 hours.
For Church Supplies, you can select the desired frequency for shipment, and your quantity. For the frequency, you can choose from Monthly, Semi-Annually, Quarterly, and Annually. Please note that the frequency begins the day you set up the automatic shipment, so if you choose quarterly as the frequency, your first shipment will be in three months.
If you click on the title of the item, you should get a pop-up that will show you the item number, price, picture, and product description.